- Shipping Information
Simplecupco provides shipping services to customers across Europe.
All orders are prepared and dispatched from our designated fulfillment center:
Dispatch Address: XXX
We partner with reputable logistics providers—such as DHL, FedEx, and UPS Priority—to arrange the transport of customer orders.
- Delivery Times
Standard delivery times are approximately:
5–12 business days after dispatch
Delivery times account for the duration of transit, arrival at relevant logistics hubs, and local delivery arrangements.
Actual delivery times may vary depending on carrier operations, local delivery processes, and other factors affecting transit progress.
- Order Tracking Updates
Once an order has been dispatched, tracking information is automatically sent to the email address provided by the customer at checkout.
Customers will receive delivery status updates at key milestones, including:
Order dispatch
Arrival at logistics hubs
Local delivery progress
We recommend that customers check their email regularly for the latest order updates.
- Order Delays
If an order exceeds the standard delivery timeframe, Simplecupco will contact the relevant carrier to verify the shipment status and investigate the cause of the delay.
After assessing the situation and available information, Simplecupco will determine an appropriate solution, which may include a full refund or a replacement shipment (depending on the specific circumstances).
- Accuracy of Shipping Information
Customers are responsible for providing accurate shipping information when placing an order.
If the provided shipping information is incorrect or incomplete, please contact Simplecupco as soon as possible so we can assess potential solutions.
- Contact Information
If you have any questions regarding shipping or your order, please contact us via the following channels:
Brand Name: Simplecupco
Email: disposable@simplecupco.com
Phone: XXX
Address: XXX
Our customer service team will handle your inquiries and provide assistance with any shipping-related issues.