- Introduction
Simplecupco is a brand operated by XXX. This Privacy Policy outlines how Simplecupco collects, uses, stores, and manages personal information when customers visit our website, place orders, or contact us.
Simplecupco respects customer privacy and processes personal information in accordance with applicable data protection laws and regulations (including the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR)).
- Data Controller
The data controller responsible for processing personal information is:
Company: XXX Company
Brand: Simplecupco
Email: disposable@simplecupco.com
Address: XXX
Phone: XXX
Customers may contact us using the information above regarding any privacy-related questions.
- Information We Collect
We may collect the following information when customers use our website or place orders:
Name and contact details
Billing and shipping information
Order details and purchase history
Records of communication when customers contact us
Information provided via website forms
We collect only the information necessary to provide services, manage orders, and respond to customer inquiries.
- How We Use Personal Information
Simplecupco may use personal information for the following purposes:
Processing and managing customer orders
Providing customer support
Communicating with customers regarding orders or inquiries
Maintaining business records
Improving website operations and customer experience
Complying with applicable legal and regulatory requirements
- Payment Processing
Payments on our website are processed via the payment service provider Stripe.
During the payment process, certain payment-related information may be processed directly by Stripe in accordance with its own privacy policy and applicable regulations. Simplecupco does not store full payment card details.
For more information on how Stripe processes personal information, customers may consult the privacy information on Stripe’s official website.
- Data Storage and Retention
Simplecupco retains personal information only for as long as necessary to fulfill the purposes for which it was collected.
In accordance with applicable UK and European requirements, order records, transaction information, and related business records may be retained for up to 7 years for accounting, tax, legal, or business record-keeping purposes. Records of customer inquiries and communications are generally retained only for the period necessary to handle the inquiry and maintain essential business records. When personal information is no longer required, we will delete it or otherwise process it in accordance with applicable data protection requirements.
- Sharing of Personal Information
To conduct business, process orders, provide customer support, or fulfill legal obligations, Simplecupco may share personal information with trusted service providers when necessary.
We require these parties to handle personal information appropriately and comply with applicable data protection requirements.
Simplecupco does not sell customers’ personal information to third parties.
- Cookies and Website Information
Our website may use cookies and similar technologies to support website functionality, understand visitor interactions, and improve the overall browsing experience.
Customers can manage their cookie preferences through their browser settings.
- Customer Privacy Rights
Under applicable law, customers may have certain rights regarding their personal information, including:
Requesting access to the personal information we hold
Requesting the correction of inaccurate information
Requesting the deletion of information (where applicable)
Objecting to specific types of data processing
Requesting information on how personal data is processed
Customers may exercise these privacy rights using the contact details provided above.
- Data Security
Simplecupco takes appropriate measures to manage personal information responsibly, aiming to reduce the risk of unauthorized access, loss, or misuse.
- Changes to This Privacy Policy
Simplecupco may update this privacy policy from time to time to reflect changes in business practices or requirements under applicable law.
Any updates will be posted on this page, along with the effective date of the revision.
- Contact Us
If you have any questions regarding this privacy policy or the processing of personal information, please contact us at:
Email: disposable@simplecupco.com